E-Commerce Compliance Services
E-Commerce Regulations Compliance Services
Compliance with Legal Requirements of E-Commerce
E-commerce businesses must act within the framework of regulatory rules in order to operate in the national and international markets.
Legal regulations such as the Law No. 6563 on the Regulation of Electronic Commerce in Turkey and the General Data Protection Regulation (GDPR) in the EU create important obligations for e-commerce businesses. Doruksistem offers professional consultancy services to ensure full compliance with these regulations.
By protecting your business from legal risks, we help you create a sustainable business model in the long term.
Service Scope:
1. Compliance with Turkey and EU E-Commerce Regulations
We guarantee the legal compliance of your business by ensuring compliance with Turkey’s E-Commerce Law No. 6563 and European Union regulations.
2. Tracking Regulation Changes
In the e-commerce world, regulations are constantly updated. We ensure that your business adapts to these changes quickly.
3. Compliance Strategy and Risk Management
We analyze, identify risks of legal non-compliance and eliminate them.
4. Audit and Process Development
We regularly audit your business’s processes and make improvements in legal compliance and security issues.
Why Should You Choose This Service?
•Legal Compliance:
Minimize legal risks by fully complying with legislation.
•Reliability:
Create a reliable image in the eyes of your customers and business partners.
•Competitive Advantage:
Gain strategic advantages that enable you to compete in international markets.
Distance Sales Agreement Preparation and Compliance Service
Legal and Reliable Distance Sales Contracts
A distance sales contract is legally mandatory in e-commerce transactions and ensures the security of relationships between you and your customers. Incorrect or incompletely prepared contracts can lead to both customer dissatisfaction and legal problems. Doruksistem prepares the sales contracts of your business in accordance with legal regulations and keeps them constantly updated.
Scope of Service:
1. Distance Sales Contract Preparation
We prepare legally compliant contracts specifically for your business’s services and products.
2. Contract Audit and Updates
Mevcut sözleşmelerinizi inceliyor, yasal değişikliklere göre düzenlemeler yapıyoruz.
3. Customer Relationship Management
We offer strategic consultancy on how to use contracts effectively in customer relations.
Why Should You Choose This Service?
•Legal Protection: Increase customer satisfaction by protecting yourself from legal risks.
•Güven Artışı: Gain the trust of your customers with legal and reliable contracts.
•Better Customer Relations: Build customer loyalty with clear and understandable contracts.
E-Commerce Marketplace Integration Consultancy
Achieve Success with Multi-Channel Management
In the world of e-commerce, marketplaces are one of the most effective ways to increase sales and expand the customer base. However, integration with marketplaces poses both technical and operational challenges. Doruksistem manages the integration processes of your business with popular marketplaces and helps you grow your business with multi-channel strategies.
Scope of Service:
1. Marketplace Integration Process
We seamlessly integrate your e-commerce platform with different marketplaces and ensure that all your products are listed quickly.
2. Multi-Channel Management Consultancy
We offer strategic consulting to help you manage the challenges of selling across multiple marketplaces. We optimize stock tracking, price management and order processes.
3. Marketplace Compliance Checks
We check whether the products you offer for sale comply with the policies and legal regulations of the relevant marketplaces.
Why Should You Choose This Service?
•Wider Customer Base: Increase your sales with integration into popular marketplaces.
•Efficient Multi-Channel Management: Optimize your business performance by eliminating stock and order management issues.
•Easy Integration: Save time by managing all technical processes on your behalf.
E-Commerce Logistics and Cargo Compliance Consultancy
Effective Logistics Management for Customer Satisfaction
The success of e-commerce operations is directly related to the timely and trouble-free delivery of products. However, problems experienced in logistics and cargo processes may negatively affect customer satisfaction. Doruksistem helps you create fast delivery and safe shipping processes by optimizing your logistics processes. We also provide legal compliance and strategy development support in cross-border logistics processes.
Scope of Service:
1. Logistics Process Optimization
We analyze your storage, packaging and cargo management processes and make them efficient.
2. Cargo Tracking and Management Systems
We enable your customers to monitor their shipments instantly with cargo tracking systems.
3. International Logistics Consultancy
We offer strategic consultancy for customs clearance, delivery process and legal requirements for cross-border shipments.
Why Should You Choose This Service?
•Customer Satisfaction: Gain customer loyalty with fast and trouble-free delivery.
•Efficient Operations: Reduce costs by optimizing your logistics processes.
•International Markets: Expand into new markets by improving your global logistics processes.
Legal Compliance Service for Advertising and Promotional Activities
Legal Framework in Digital Marketing
E-commerce advertising and promotional activities are one of the most effective ways to reach your customer base. However, misleading advertisements or campaigns that violate consumer rights may cause legal problems and loss of customer trust. Doruksistem ensures that your business’s advertising and promotional strategies comply with legal regulations in Turkey, such as the Consumer Protection Law No. 6502 and the Commercial Advertising and Unfair Commercial Practices Regulation. Thus, you can strengthen customer trust while protecting your business from legal risks.
Service Scope:
1. Legal Audit of Advertising Content
We examine whether your digital advertising campaigns comply with legal regulations and make the necessary adjustments.
2. Advertising Strategies Compliant with Consumer Rights
We ensure that your advertising and promotional activities are carried out by protecting consumer rights, and we ensure that you gain the trust of your customers.
3. Avoiding Misleading Advertisements and Practices
We monitor your content to prevent advertisements containing misleading or incomplete information from causing legal problems.
4. Creating Advertising Policies
We provide consultancy to establish legal advertising and marketing policies and develop a sustainable advertising strategy.
Why Should You Choose This Service?
•Legal Compliance: Minimize legal risks by fully complying with legal regulations.
•Trustworthy Image: Increase customer trust with an advertising strategy that respects consumer rights.
•Brand Reputation: Build long-term brand reputation by avoiding misleading advertising.
Return and Right of Withdrawal Process Management
Protecting Customer Rights and Compliant Businesses
E-commerce customers should be given the right of return and withdrawal under legal guarantee. Mismanagement of these processes can lead to customer dissatisfaction and legal problems. Doruksistem manages your business’s return and right of withdrawal processes in accordance with legal regulations and enables you to offer your customers a smooth shopping experience.
Service Scope:
1. Preparation of Return and Right of Withdrawal Policies
We prepare return and right of withdrawal policies in full compliance with legal regulations in accordance with the services and products offered by your business.
2. Customer Relationship Management
We determine best practices to minimize the impact of return and withdrawal processes on customer relations and increase customer satisfaction.
3. Legal Compliance Audit
We check whether the return processes comply with Turkish and EU legislation and make the necessary arrangements.
Why Should You Choose This Service?
•Legal Compliance: Avoid legal problems with processes that comply with customer rights.
•Customer Satisfaction: Create customer loyalty with hassle-free returns and withdrawals.
•Trustworthy Image: Build trust as a business that respects customer rights.